
Refund and Returns Policy
Effective Date: January 14, 2025
Address: 206 State St, Arenzville, Illinois
Phone: (217) 997-2281
Email: info@wearavip.click
Website: wearavip.click
At WearAVIP, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Below, you will find our Refund and Returns Policy, which explains your rights and our obligations regarding returns and refunds for items purchased from our website.
1. Returns
Eligibility for Returns
To be eligible for a return, the item must:
Be unused and in the same condition that you received it.
Be in its original packaging.
Include the receipt or proof of purchase.
Timeframe for Returns
You have 30 days from the date of delivery to request a return.
Non-Returnable Items
Certain items are exempt from being returned, including:
Custom or personalized rings.
Gift cards.
Items purchased during clearance or final sale events.
2. Refunds
Processing Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
Partial Refunds
Partial refunds may be granted in the following cases:
Items not in their original condition, damaged, or missing parts for reasons not due to our error.
Returns initiated beyond the 30-day return window but within 45 days, subject to a restocking fee of 15%.
Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank, as processing times can vary. If you’ve done all of this and still have not received your refund, please contact us at info@wearavip.click.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at info@wearavip.click and send your item to:
Returns Department
206 State St, Arenzville, Illinois
4. Shipping for Returns
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund if we provide a prepaid shipping label.
Tracking Information
For your protection, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
5. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Email: info@wearavip.click
Phone: (217) 997-2281
Address: 206 State St, Arenzville, Illinois
This policy is designed to provide clarity and ensure a smooth experience for all our customers. Thank you for choosing WearAVIP for your jewelry needs!